Privacy Policy

Privacy Policy

Effective Date: 07/09/2026
Last Updated: 07/09/2026

Discovery Foundation (“Discovery Foundation”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of individuals who visit our website, participate in our programmes and initiatives, make donations, volunteer with us, submit enquiries, or communicate with us through SMS, RCS, WhatsApp, email, telephone or other communication channels.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Name
Mobile number
Email address
Postal address or location
Date of birth, where required for a specific programme or service
Donation and payment-related information, excluding complete card, banking or authentication credentials
Volunteer, membership or programme-related information
Enquiries, feedback, requests and other information voluntarily submitted by you
Communication preferences and consent records
Information submitted through website forms or other authorised channels

We may also automatically collect limited technical information, including:

IP address
Browser type
Device information
Operating system
Website usage information
Cookies and similar technologies
2. How We Use Your Information

We may use your personal information to:

Respond to enquiries, requests and communications
Process donations and provide acknowledgements
Register individuals for programmes, events, campaigns or volunteer activities
Communicate with beneficiaries, volunteers, donors, supporters and other stakeholders
Provide information about our programmes, initiatives, events and activities
Send important service-related or administrative notifications
Send promotional or informational communications where appropriate consent has been obtained
Improve our website, programmes, services and user experience
Maintain records and comply with applicable legal, regulatory and administrative requirements
Prevent fraud, misuse and security threats
Protect our legal rights and interests

Discovery Foundation does not sell, rent or trade personal information for monetary consideration.

3. SMS and RCS Communications

If you provide your mobile number and consent to receive communications from Discovery Foundation, we may use your mobile number to send communications through SMS, RCS and other mobile communication channels.

These communications may include information relating to:

Discovery Foundation programmes and initiatives
Events and activities
Campaigns and community initiatives
Updates and announcements
Enquiries or requests submitted by you
Service-related or administrative information
Other relevant communications for which you have provided consent, where required

Message frequency may vary depending on your interaction with Discovery Foundation.

You can opt out of promotional communications at any time by following the unsubscribe or opt-out instructions included in the communication or by contacting us at info@discoveryfoundation.in.

Opting out of promotional communications will not necessarily prevent us from sending essential service-related, transactional or legally required communications.

4. Consent for Communications

When you voluntarily provide your mobile number or other personal information through our website, forms, campaigns, programmes or other authorised channels, we may process that information for the purposes explained at the point of collection and in this Privacy Policy.

Where consent is required for promotional communications, we will obtain appropriate consent before sending such communications.

You may withdraw your consent or change your communication preferences at any time by contacting us at:

Email: info@discoveryfoundation.in

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

5. Sharing of Information

Discovery Foundation does not sell, rent or trade your personal information.

We may share limited personal information with trusted third-party service providers where necessary to operate our website, programmes, communication systems or other services.

Such service providers may include providers supporting:

SMS and RCS communications
Email communications
WhatsApp or other communication platforms
Website hosting and infrastructure
Data storage
Payment processing
Technical support
Website analytics
Security and fraud prevention

Where appropriate, such providers are expected to process information only for authorised purposes and maintain reasonable security safeguards.

We may also disclose information:

Where required by applicable law, regulation, court order or government authority
To protect our rights, property or safety
To investigate or prevent fraud, misuse or security incidents
Where you have otherwise provided appropriate consent
6. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, preventing fraud and complying with applicable legal, regulatory or administrative requirements.

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember certain preferences
Understand website traffic and usage
Improve user experience
Maintain website security

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Children’s Privacy

Discovery Foundation may undertake programmes or initiatives involving children and young people.

Where personal information relating to children is collected, we will take appropriate measures and seek consent or authorisation from a parent, legal guardian or other authorised person where required by applicable law.

We do not knowingly collect personal information from children in circumstances where such collection would be unlawful.

10. Your Rights and Choices

Subject to applicable law and any applicable limitations, you may have the right to:

Request access to personal information held by us
Request correction or updating of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent
Change communication preferences
Opt out of promotional communications
Raise a privacy-related concern or complaint

To exercise any applicable rights or request information regarding your personal data, please contact us using the details provided below.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment gateways or other services.

Third-party websites and services operate independently and may have their own privacy policies and terms.

Discovery Foundation is not responsible for the privacy practices, security or content of third-party websites or services. We encourage users to review the relevant privacy policies before providing personal information to such third parties.

12. Changes to This Privacy Policy

Discovery Foundation may update this Privacy Policy from time to time to reflect changes in our programmes, services, communication practices, technology or applicable laws and regulations.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Discovery Foundation
Website: https://discoveryfoundation.in/
Email: info@discoveryfoundation.in

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.